Refund policy

SHIPPING & RETURNS

Shipping

Mim and More LLC may occasionally offer shipping promotions, including free shipping when customers spend over a certain amount. These promotions may change without notice.

Shipping costs are calculated at checkout.

Orders are prepared and shipped to the delivery address provided by the customer at checkout. Delivery times may vary depending on the destination, shipping method, carrier, and other circumstances outside our control.

Mim and More LLC is not responsible for shipping delays caused by circumstances outside our reasonable control, including customs procedures, carrier delays, transfers between carriers, weather conditions, force majeure events, transportation disruptions, or strikes.

For international shipments, additional customs duties, taxes, import fees, or other charges may apply and are not included in the shipping cost unless otherwise stated at checkout.

Returns

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the product must be unused, unopened, and in the same condition in which it was received, with its original packaging intact. Proof of purchase may also be required.

For food and beverage products, we cannot accept returns of products that have been opened, used, or whose original packaging or seal has been compromised, except where the product is defective, damaged, or incorrect.

Return shipping labels are not provided for standard returns. Customers are responsible for the cost of returning eligible products.

Before returning any product, please contact us at us@mimandmore.com to request a return and receive return instructions and the applicable return address.

Products returned without prior authorization may not be accepted.

Mim and More LLC reserves the right to refuse a return or deduct an appropriate amount from the refund if the returned product does not meet the conditions described above, to the extent permitted by applicable law.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives.

If an item arrives damaged, defective, or incorrect, please contact us at us@mimandmore.com within 14 days of delivery so that we can evaluate the issue and provide an appropriate resolution.

Depending on the circumstances, we may request photographs of the product, packaging, shipping label, or other information necessary to evaluate the issue.

Refunds

Once we receive and inspect an eligible return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Please note that your bank or credit card provider may require additional time to process and post the refund.

Original shipping charges and return shipping costs are non-refundable unless the return is the result of an incorrect, damaged, or defective item, or otherwise required by applicable law.

International Orders

Orders shipped outside the United States may be considered international orders.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Mim and More LLC does not control these charges and cannot determine their amount in advance.

Import charges may vary depending on factors such as the destination country, product classification, value, weight, country of origin, and applicable local regulations.

We recommend contacting your local customs authority for additional information before placing an international order.